Legal notice
Last updated: August 2026
Summary
This Legal Notice sets out who operates the Callixe online store, how our website and its content may be used, and the legal terms that govern your visit. It covers ownership of the site, intellectual property, the accuracy of the information we publish, third-party links, and the limits of our liability.
In short: the Callixe website and everything on it belong to us and are protected by law; you may browse and shop for personal use but not copy or reuse our content commercially; we work hard to keep information accurate but cannot guarantee it is error-free; and this notice works alongside our Terms of Service, Refund Policy, and Shipping Policy. Questions can be sent to support@callixe.store.
Welcome to Callixe. This Legal Notice governs your access to and use of the website available at callixe.store (the "Site") and any related pages, content, and services operated under the Callixe brand. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by this notice together with our other published policies. If you do not agree, please discontinue use of the Site.
1. Site Operator
The Site is owned and operated by the company trading as "Callixe" (referred to in this notice as "Callixe," "we," "us," or "our"). Callixe operates as an online retailer of wellness and comfort devices sold directly to consumers through the Site.
The primary point of contact for all enquiries relating to the Site, our products, orders, and these legal terms is our customer support team, reachable by email at support@callixe.store. We do not maintain a public walk-in address, and all correspondence should be directed to us electronically so that we can log, track, and respond to it efficiently.
2. Purpose of the Site
The Site exists to present our product range, provide information about our devices and their intended uses, allow customers to place orders, and offer educational and support content. All content is provided for general informational and commercial purposes only.
Nothing on the Site constitutes medical, legal, financial, or professional advice. Our products are non-medical wellness devices, and any wellness-related content should be read alongside our Product Safety, Precautions & Contraindications page. You should always consult an appropriately qualified professional before acting on any information published on the Site.
3. Intellectual Property
All materials appearing on the Site — including but not limited to text, graphics, logos, the "Callixe" name and brand, button icons, images, photographs, videos, audio, product designs, page layouts, and the compilation and arrangement of all of the above — are the property of Callixe or its content suppliers and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and view the Site for your own personal, non-commercial use, and to place orders with us. You may not, without our prior written permission:
- reproduce, duplicate, copy, sell, resell, or otherwise exploit any part of the Site for commercial purposes;
- modify, adapt, translate, reverse engineer, or create derivative works from any of our content;
- use any automated system, robot, spider, scraper, or similar tool to access, harvest, or index the Site or its data;
- remove, obscure, or alter any copyright, trademark, or other proprietary notice; or
- use the Callixe name, logo, or trademarks in any manner that suggests endorsement, sponsorship, or affiliation without authorisation.
All rights not expressly granted to you are reserved by Callixe.
4. Accuracy of Information
We take reasonable care to ensure that the information published on the Site — including product descriptions, specifications, imagery, and pricing — is accurate and up to date at the time of publication. However, we do not warrant that any content is complete, current, or free from error.
Product images are provided for illustration and may differ slightly from the item you receive due to photography, lighting, screen settings, or ongoing product improvements. Where we identify an error in pricing or product information relating to an order you have placed, we reserve the right to correct it and to cancel or decline the affected order, notifying you and issuing a full refund where payment has already been taken.
5. Availability of the Site
We aim to keep the Site available and functioning at all times, but we do not guarantee uninterrupted, timely, secure, or error-free access. The Site may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our reasonable control. We accept no liability for any loss or inconvenience arising from the Site being unavailable at any time or for any period.
6. Third-Party Links
The Site may contain links to third-party websites, resources, or services that are not owned or controlled by Callixe. These links are provided for your convenience and information only. We have no control over, and assume no responsibility for, the content, privacy practices, or policies of any third-party site. The inclusion of a link does not imply endorsement. Accessing any linked third-party site is done entirely at your own risk, and we encourage you to review the terms and policies of any external site you visit.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Callixe shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or in connection with your access to or use of (or inability to access or use) the Site, its content, or any products purchased through it.
Nothing in this notice excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by our proven negligence, or for fraud or fraudulent misrepresentation. Where our liability cannot be excluded but can be limited, it is limited to the greatest extent permitted by law.
8. Indemnity
You agree to indemnify and hold harmless Callixe and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or connected with your misuse of the Site, your breach of this notice or any of our policies, or your violation of any law or the rights of a third party.
9. Changes to This Notice
We may update or revise this Legal Notice from time to time to reflect changes in our practices, our products, or the law. The version published on the Site at the time you access it is the version that applies. We encourage you to review this page periodically. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised notice.
10. Governing Terms
This Legal Notice should be read together with our Terms of Service, Refund Policy, and Shipping Policy, which together form the complete agreement between you and Callixe regarding your use of the Site and any purchases you make. In the event of any conflict between this notice and a specific policy, the more specific policy shall prevail in relation to its subject matter.
11. Contact
If you have any questions about this Legal Notice or anything published on the Site, please contact our support team at support@callixe.store. We aim to respond to all enquiries within a reasonable timeframe, typically within one to two business days.