Frequently Asked Questions

Everything you need to know about the Thera Pillow, Thera Wraps, and the Bundle.

Thera Pillow

Thera Pillow utilizes traction, heat, and vibration combined with an ergonomic contour memory foam design.

This breakthrough technology stretches your neck at just the right angle and takes pressure off your cervical spine. It also deploys soothing heat massages to improve blood flow to your muscles, promoting deep relaxation and muscle recovery.

What makes the Original Thera Pillow special is that it combines three therapies in one — heat, massage, and gentle traction to relax and reset your neck for lasting relief. Plus, it's wireless, safe to fall asleep on, and made with a comfort-first mentality.

  • Charge using our provided USB-C cable for about 90 minutes.
  • Hold the Auto button for 5 seconds until the light turns on.
  • Press the Manual button if you'd like to use each function by itself.
  • Enjoy your relaxing session!

We recommend starting with 5 minutes to let your neck adjust. Over time, you can work your way up to a full session. For your reference, Thera Pillow's gentle heat + massage + traction cycle runs for 30 minutes.

Yes! Our Thera Pillow has been upgraded to be fully wireless and rechargeable for your daily use.

Its fabric is oil and dust resistant but we suggest wiping Thera Pillow with a disinfectant wipe after use, as the pillow's cover is not washable.

We designed our Thera Pillow to be accommodating to all needs no matter the age or gender. However, every situation is different. For detailed guidelines to your specific needs, we recommend consulting with your medical professional.

Absolutely! We provide a full Money Back Guarantee within 90 days of delivery in any case you aren't satisfied with our product. To get in touch, email us at support@callixe.store and we will respond within 12 hours of receiving!

Thera Wraps

Absolutely! The Thera Wrap is your key to relief from neck pain and tension. It utilizes heat and vibration therapy to deploy soothing heat massages. It boosts nutrient and oxygen rich blood flow to your muscles, promoting regeneration of tissues.

Many users report feeling noticeable improvements after using Thera Wrap in just the first session. For long-term relief, regular use is key.

We recommend starting with 15 minutes to let your neck adjust. Over time, you can work your way up to a full session. For your reference, Thera Wrap's gentle heat + massage runs for 30 minutes, which is usually the perfect amount of time to relax your neck.

Yes! Our Thera Wrap has been upgraded to be fully wireless and rechargeable for your daily use.

Its fabric is oil and dust resistant but we suggest wiping Thera Wrap with a disinfectant wipe after use, as the cover is not washable.

We designed our Thera Wrap to be accommodating to all needs no matter the age or gender. However, every situation is different. For detailed guidelines to your specific needs, we recommend consulting with your medical professional.

Absolutely! We provide a full Money Back Guarantee within 90 days of delivery in any case you aren't satisfied with our product. To get in touch, email us at support@callixe.store and we will respond within 12 hours of receiving!

The Bundle

Thera Pillow utilizes traction, heat, and vibration combined with an ergonomic contour memory foam design.

This breakthrough technology stretches your neck and back at just the right angle and takes pressure off your spine. It also deploys soothing heat massages to improve blood flow to your muscles, promoting deep relaxation and muscle recovery.

What makes the Thera Pillows special is that they combine three therapies in one — heat, massage, and gentle traction to relax and reset your body for lasting relief. Plus, it's wireless, safe to fall asleep on, and made with a comfort-first mentality.

  • Charge using our provided USB-C cable for about 90 minutes.
  • Hold the Auto button for 5 seconds until the light turns on.
  • Press the Manual button if you'd like to use each function by itself.
  • Enjoy your relaxing session!

We recommend starting with 5 minutes to let your body adjust. Over time, you can work your way up to a full session. For your reference, Thera Pillow's gentle heat + massage + traction cycle runs for 30 minutes.

Yes! Our Thera Pillows have been upgraded to be fully wireless and rechargeable for your daily use.

The fabrics are oil and dust resistant but we suggest wiping Thera Pillows with a disinfectant wipe after use, as the covers are not washable.

We designed our Thera Pillow to be accommodating to all needs no matter the age or gender. However, every situation is different. For detailed guidelines to your specific needs, we recommend consulting with your medical professional.

Absolutely! We provide a full Money Back Guarantee within 90 days of delivery in any case you aren't satisfied with our product. To get in touch, email us at support@callixe.store and we will respond within 12 hours of receiving!